Chúng tôi đang cần tìm người Phiên Dịch qua Phone/Video chat - làm Full Time tại nhà.
Khách hàng của chúng tôi cần phiên dịch trong các lĩnh vực như y tế, khám chữa bệnh, bảo hiểm, tài chính, luật sư, toà án và 911.
Answer calls promptly and conduct interpretation in a friendly and professional manner.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
Maintain a professional demeanor throughout the call at all times.
Remain calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Fluency in Vietnamese and English and skilled in the associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
Must be at least 18 years of age.
Legally authorized to work in the UK.
High school diploma or equivalent.
Dedicated landline and telephone or VoIP (internet phone) and head-set. Telephone services cannot have call waiting, voicemail, call forwarding, caller ID, voice messaging or other features that may interfere with call delivery. For optimal connectivity: A mobile or cordless phone is not permissible.
High speed Internet connection for work related electronic communication